# Customers track loads in their own language

Version 1.59.4, released 2026-11-07. Source: https://vektortms.com/releases/tracking-page-for-every-load

> Status, stops, a live map and documents on one page, and you choose what each tracking link shows.

![Customers track loads in their own language](https://storage.googleapis.com/vektor-public-storage/changelog/a5750bdd-4f0d-46b3-ae0f-806f3ad781d4.webp)

## What your customers see

The load status and next stop are at the top. Below them are progress from pickup to delivery, the truck, trailer, driver and dispatcher, each stop with its times, a live map and the load documents. Your share config decides which contacts, locations and documents appear. On a phone the page has four tabs, Overview, Stops, Documents and Details, and the **Call dispatch** button stays on screen.

## Language and theme

![Opens in the visitor's browser language, one of 39.](https://storage.googleapis.com/vektor-public-storage/changelog/9bd3def7-3968-49c9-ac84-fb7244256dcd.webp "Opens in the visitor's browser language, one of 39.")

![17 themes, including Onyx and Total Black.](https://storage.googleapis.com/vektor-public-storage/changelog/0541a434-9e64-4c4b-a6c3-dcdf4877f71f.webp "17 themes, including Onyx and Total Black.")

The page opens in the visitor's browser language, with 39 languages available, and the switcher in the header changes it. Visitors can also choose one of 17 themes, dark ones included, and adjust color intensity. The Cap List works the same way.

## Choose what customers see

![What the link shows, in Settings › Share Configs.](https://storage.googleapis.com/vektor-public-storage/changelog/053d50be-a729-4d79-9f85-f39a210c3673.webp "What the link shows, in Settings › Share Configs.")

Each share config controls what a tracking link shows: ETA, driver contact and photo, dispatcher contacts and note, trailer GPS location, documents, the map and your company header. Edit them in **Settings › Share Configs**, or change them for one load when you share its link. **Dispatcher contacts** is on by default, and **Dispatcher note** stays off until you turn it on.

## Phone extension and note

![Ext. and Contact Info in Settings › Profile.](https://storage.googleapis.com/vektor-public-storage/changelog/1c796b86-4656-4903-9c52-2cb7ac374417.webp "Ext. and Contact Info in Settings › Profile.")

**Settings › Profile** has a new **Ext.** field next to Contact Phone. Tracking links show your number with the extension.

In the same place, **Contact Info** holds one line for customers, up to 128 characters, such as your hours or the best way to reach you. Customers see it only when **Dispatcher note** is on in the share config.

To fill these in for your team, edit a member in **Settings › Members**.

## Copy or call in one tap

![Tap the number to copy it, or the icon to call.](https://storage.googleapis.com/vektor-public-storage/changelog/e7332cd9-f0e9-4944-b389-92d5c6831492.webp "Tap the number to copy it, or the icon to call.")

Customers tap a phone number to copy it with the extension, or the icon next to it to call. Emails work the same way: tap to copy, or the icon to write. If a dispatcher has no phone in their profile, the page shows your office number with an **Office** label.

## Invite customers to your portal

![Customers request portal access from the tracking page.](https://storage.googleapis.com/vektor-public-storage/changelog/62918562-908f-425f-acd6-7f1e55e0be09.webp "Customers request portal access from the tracking page.")

Turn on **Portal access request banner** when you share a load, and its tracking page invites the customer to your customer portal, where they see all their loads, documents, invoices and shipping reports. They click **Request access** and enter their name and work email. Requests appear in **Settings › Customer Portal**. Click **Approve & send invite**, and the customer gets an email invite.