Fleet typeIdentity
Small fleet
18 power units. Brokers price each fleet type apart.
Carrier profile · USDOT 495138 · MC-255937
CUSTOM EXPRESS INC
18 power unitsavg 6.3 yrLocal · 2 statesMILWAUKEE, WI
CARRIER ACTIVEMC-255937 ACTIVERATED SATISFACTORY
Observed fleet · trailing 24 mo daily
18Power units
6 observed · MCS-150
—Trailers seen
None observed · 24 mo
6.3Avg age (yr)
2018–2024 · vPIC
Click to see how we scored it
Load decision · FMCSA snapshot · 2026-06-13
Clear to load
Active authority and a clean federal record. No blocking issues found.
Active operating authorityInsurance on file
Watch · 0
Nothing flagged.
In good standing · 4
Active operating authorityActive for-hire authority is on file with FMCSA.Insurance on fileBIPD (liability) insurance is on file with FMCSA.Established 34 yearsOperating authority has been on file since 1992.Out-of-service rates below national averageBoth vehicle and driver OOS rates beat the national benchmark across 16 inspections.
Operating authority3333 yr active
since 1992Insurance (BIPD)On file
FMCSA L&IVehicle OOS · 24mo12.512.5 %
▼ 22.26% nat'lCrashes · fatal00
clean 24 moVektor intelligence · beyond the federal recordProprietary signals computed from VIN-decoded inspections & daily FMCSA snapshots
Fleet age vs peersTypical
6.3 yr
Model years 2018–2024 · peer benchmark computing.
Identity stabilityStable
33 yr unchanged
Same registration since 1992 — no chameleon / reincarnation signal.
AI readFull read
Is CUSTOM EXPRESS INC safe to work with?
Is CUSTOM EXPRESS INC safe to load? CUSTOM EXPRESS INC (USDOT 495138, MC-255937) is an active small-fleet motor carrier based in MILWAUKEE, WI, operating 18 power units and 20 drivers. Operating authority has been active 33 years (past the 24-month broker-confidence threshold). Across 16 roadside inspections, its vehicle out-of-service rate is 12.5% (below the 22.26% national average), with 0 reportable crashes in the last 24 months. FMCSA rates it Satisfactory. Vektor rates it clear to load (100/100). Source: FMCSA SAFER/MCMIS, last updated 2026-06-13.
FMCSA fields + Vektor analysis · updated 2026-06-13
CECUSTOM EXPRESS INC 100
01
Safety
16 inspections · 24 mo · vs national benchmarks
Out-of-service rate· trailing 24 months vs national benchmark
Vehicle OOS 12.5% (24-mo)8 veh insp · 24-mo · nat'l 22.26%
050%nat'l 22.26%
Driver OOS 0.0% (24-mo)13 drv insp · 24-mo · nat'l 6.67%
030%nat'l 6.67%
OOS trajectory· trailing 6-mo vehicle-OOS rate vs national
0.0% now▲ Worsening
Inspection coverage· expected vs observed · the fraud signal
Inspection coverage
How heavily FMCSA inspects this fleet for its size — it tells you how much to trust the safety signals above. Thin coverage on a young authority is a fraud signal nobody else surfaces.
Under-inspected
Expected
Well-monitored
Heavily inspected
≈0.4 / unit·yr
thin signalabundant signal
Roadside-inspection volume is about what you'd expect for a 18-unit fleet — enough signal to read the safety record, though not a heavy sample.
- Registered power units
- 18
- Inspections · 24 mo
- 13
- Annualized
- ≈7 / yr
- Coverage
- ≈0.4 inspections / unit · yr
Violation themes· decoded · grouped by BASIC
What this carrier actually gets cited for — FMCSA violation codes decoded into plain English, ranked by frequency.
- 392.2 State/local traffic law violation (speeding, etc.)Unsafe Driving5
- 393.9 Inoperative required lampsVehicle Maintenance2
- 396.5 Oil and/or grease leakVehicle Maintenance2 · 1 OOS
- 393.53 Automatic brake adjusters / indicatorsVehicle Maintenance1
- 393.47 Brake actuators / linings / componentsVehicle Maintenance1
- 392.16 Failure to use seat beltUnsafe Driving1
- 391.41 No / expired medical certificateDriver Fitness1
02
Authority & insurance
Can they legally + adequately haul your load?
Operating authority· 49 CFR · per type
Operating authority
- Common
- None
- Contract
- Active
- Broker
- None
Insurance & bonds
BIPD / liability (required)Filed with FMCSA
CargoNone
Surety bond (BMC-84)None
Insurance continuity· insurer · policy · lapses
$750k BIPD · 10 insurers · 0 lapsesInsurer churn
+4 earlier
Charter Oak · 92–97
Milwaukee · 98–00
Scottsdale · 03–06
Acuity A · 06–11
Secura A · 11–15
Cincinnati · 15–18
19922018
No BIPD policy is currently in force in the filing history. The authority record may still list one on file — request a COI to confirm current coverage.
10 insurer eras · collapsed from 17 filings
| Insurer | Period | Limit | Renewals |
|---|---|---|---|
| THE CINCINNATI INSURANCE CO. | Apr 2015 → Apr 2018 | $750k | 3 |
| SECURA INSURANCE, A MUTUAL CO. | May 2011 → May 2015 | $750k | 1 |
| ACUITY, A MUTUAL INSURANCE COMPANY | May 2006 → May 2011 | $750k | 2 |
| SCOTTSDALE INSURANCE COMPANY | May 2003 → May 2006 | $750k | 4 |
| NATIONAL INDEMNITY COMPANY | Apr 2002 → Apr 2003 | $750k | 1 |
| FIRST SPECIALTY INSURANCE CORPORATION | Apr 2001 → Apr 2002 | $750k | 1 |
| WEST BEND MUTUAL INSURANCE CO. | Apr 2000 → Apr 2001 | $750k | 1 |
| MILWAUKEE MUTUAL INSURANCE CO. | Apr 1998 → Apr 2000 | $750k | 1 |
| MERIDIAN MUTUAL INSURANCE CO. | Jun 1997 → Apr 1998 | $750k | 2 |
| THE CHARTER OAK FIRE INSURANCE CO. | Apr 1992 → Jul 1997 | $750k | 1 |
03
Equipment & fleet
VIN-decoded · NHTSA vPIC
Capacity· power units = haulable capacity; trailers are towed
- Registered power units (MCS-150)
- 18
- Observed power (24 mo)
- 6
- Trailers (towed)
- 0
Capacity is power units only — trailers are towed equipment and are never summed into a fleet-size figure.
Fleet age· model years · decoded VINs
Average age
2024
Newest model yr
2018
Oldest model yr
VINs decoded
04
Operations & lanes
Revealed by inspection density across 2 states · 24 mo
Operating footprint· revealed by roadside-inspection geography
Operating radiusLocal
revealedStates observed22
US statesInspections · 24 mo1313
WI busiestInspection density by state· each tile = a state · shade = inspections, last 24 mo
Home base
MILWAUKEE, WI
Top corridor
WI
Density
fewermore
05
Network & fraud
Affiliated entities & reincarnation signals · for review, not a verdict
No shared-VIN flow in the last 12 months
None of this carrier's trucks were inspected under another USDOT in the last 12 months — any shared equipment is historical, not active.
Show all-time history (3 trucks · 3 carriers)
Across all inspections on record: USDOT 4444097USDOT 3878706USDOT 4031464
Shares a company officer with other carriers
cynthia a stevens — 2 carriers: USDOT 1936519
Capacity consistency· registered vs roadside-observed power units
Registered (MCS-150)1818
Observed (24 mo)66
Shared w/ other carriers33
Registered capacity materially exceeds what is observed roadside — the MCS-150 may be stale or the fleet under-utilized.
06
Identity & contact
FMCSA census + L&I dossier
Location
- Physical address
- 201 AIR CARGO, MILWAUKEE, WI, 53207
- Operation
- Interstate
Contact
- Phone
- (414) 769-9400
- Cell
- (414) 727-3550
- Fax
- (414) 769-9119
- Web domain
- customexpress.net
Registration
- Officers
- Cynthia A Stevens · Victoria J Stevens
- USDOT / docket
- 495138 · MC-255937
- First registered
- 08/19/1992
- Last MCS-150
- 09/23/2025 · 695,000 mi (2022)
- FMCSA safety rating
- Satisfactory · 11/24/1993
- D-U-N-S
- —
Fleet (self-reported · MCS-150)
07
Federal activity
Daily-captured FMCSA licensing & insurance changes — monitored by Vektor
Federal record activity· monitored daily by Vektor
No licensing or insurance changes captured since Vektor began monitoring this carrier (June 2026). Quiet is usually good.
08
Reviews
Verified broker, shipper & driver reviews — moderated
Performance ratings only — never the Vektor risk score
No verified reviews yet
Be the first broker or shipper to rate CUSTOM EXPRESS INC. Reviews cover performance only — on-time delivery, payment speed, communication — and never affect the Vektor risk score.
Leave a review09
Frequently asked
What is CUSTOM EXPRESS INC's USDOT number?
CUSTOM EXPRESS INC's USDOT number is 495138, and its motor carrier number is MC-255937.
Is CUSTOM EXPRESS INC authorized to operate?
As of 2026-06-13, CUSTOM EXPRESS INC is active in the FMCSA register with common, contract, broker operating authority on file.
What is CUSTOM EXPRESS INC's safety record?
CUSTOM EXPRESS INC has a 12.5% vehicle out-of-service rate (national average 22.26%) across 16 roadside inspections, with 0 reportable crashes in the last 24 months, and an FMCSA "Satisfactory" safety rating. Vektor's computed risk score is 100/100 (tier: clear).
How big is CUSTOM EXPRESS INC's fleet?
CUSTOM EXPRESS INC operates 18 power units and 20 drivers per its most recent MCS-150 filing.
Where is CUSTOM EXPRESS INC based?
CUSTOM EXPRESS INC is based in MILWAUKEE, WI, with roadside inspections recorded across 2 states.