Carrier profile · USDOT 594386 · MC-287479 · Updated Jun 13, 2026

Better Business Connection Inc

DBA CONNECT

0 power unitsavg 8.5 yrRegional · 4 statesSTERLING, VA78/100
CARRIER ACTIVEMC-287479 ACTIVERATED SATISFACTORY
Verified linksconnectbbc.comFMCSA SAFER

Safety

Roadside out-of-service rates versus the national benchmark, inspection and crash trends, decoded violation themes, and ELD / hours-of-service integrity — the full safety picture behind the verdict.

Out-of-service rate· 24-mo cumulative · vs national

Vehicle OOS 18.8%24-mo cumulative
050%nat'l 22.26%
Driver OOS 12.5%24-mo cumulative
030%nat'l 6.67%

Every inspection in the window pooled — 16 vehicle and 8 driver inspections over 24 months.

Vehicle OOS rate· vehicle OOS · vehicle-level inspections · 6-month trailing

27.3% · latest 6-mo window▲ Rising

Share of vehicle-level roadside inspections in each trailing six-month window that resulted in a vehicle out-of-service order. Trending up 21.5 pts across the window. The national vehicle benchmark uses the same metric and is shown on the chart.

Roadside inspection history· 24 charted calendar months · vehicle / driver level · any-OOS overlay

17 inspections in the charted months · busiest month Jul '25 · 5

Vehicle-levelDriver-levelAny OOS

Monthly FMCSA roadside inspections across the 24 charted calendar months. Bars show level-qualified vehicle and driver populations; one inspection can qualify for both. The line shows inspections with any out-of-service result.

BASIC categories· CSA SMS · Aug 2026

Unsafe Driving
0violations
official FMCSA
Hours-of-Service
1.5measure
SMS · per-BASIC
Driver Fitness
0violations
official FMCSA
Controlled Substances
0violations
official FMCSA
27%
Vehicle Maintenance
official FMCSA

Percentile = standing among same-exposure peers (higher = worse). FMCSA publishes percentiles for only some carriers (shown official); elsewhere we show a Vektor peer-percentile estimate, or the absolute SMS measure when there are too few inspections to rank.

Violation themes· decoded · grouped by BASIC

What this carrier actually gets cited for — FMCSA violation codes decoded into plain English, ranked by frequency.

  • 393.9 Inoperative required lampsVehicle Maintenance7 · 0 OOS
  • 392.2 State/local traffic law violation (speeding, etc.)Unsafe Driving5 · 0 OOS
  • 393.11 Required lamps/reflectors missingVehicle Maintenance4 · 0 OOS
  • 393.62 Parts & accessories (vehicle condition)Vehicle Maintenance3 · 2 OOS
  • 393.78 Windshield wipersVehicle Maintenance1 · 0 OOS
  • 393.83 Exhaust systemVehicle Maintenance1 · 0 OOS
  • 393.90 Parts & accessories (vehicle condition)Vehicle Maintenance1 · 0 OOS
  • 393.95 Emergency equipment (extinguisher, triangles)Vehicle Maintenance1 · 0 OOS
  • 395.8 Record of duty status (log / ELD) not current or missingHOS Compliance1 · 1 OOS
  • 396.17 Periodic (annual) inspectionVehicle Maintenance1 · 0 OOS

ELD & hours-of-service

1 hours-of-service / ELD violation on record · most recent May 21, 2026. FMCSA does not publish the ELD device brand; these are the carrier's logging-compliance signals.

0ELD device issues
1No log / no ELD
0False logs
0Drove over hours

Crash history· 10 total · 2 in 24 mo

10
Total crashes
2
In last 24 mo
1
Fatal
6
Injury
YearCrashesFatalInjuryTow
20252022
20221010
20191001
20171001
20161011
20151011
20062112
20001001
DateStateFatalitiesInjuriesTow-away
May 7, 2025CA01Yes
Mar 25, 2025MO07Yes
May 10, 2022MD01No
Sep 27, 2019MO00Yes
Mar 12, 2017MO00Yes
Oct 14, 2016VA09Yes
Oct 14, 2015VA01Yes
Nov 11, 2006DC00Yes
Apr 30, 2006VA21Yes
Dec 31, 2000DE00Yes