Fleet typeIdentity
Small fleet
7 power units. Brokers price each fleet type apart.
Carrier profile · USDOT 3767820 · MC-1343917
ELITE CUSTOMER SERVICE INC
DBA TWO MEN AND A TRUCK TYLER
7 power unitsavg 3 yrLocal · 1 statesTYLER, TX
CARRIER ACTIVEMC-1343917 ACTIVE
Observed fleet · trailing 24 mo daily
7Power units
1 observed · MCS-150
—Trailers seen
None observed · 24 mo
3.0Avg age (yr)
2023–2023 · vPIC
Click to see how we scored it
Load decision · FMCSA snapshot · 2026-06-13
Clear to load
Active authority and a clean federal record. No blocking issues found.
Active operating authorityInsurance on file
Watch · 0
Nothing flagged.
Operating authority44 yr active
since 2021Insurance (BIPD)On file
FMCSA L&IVehicle OOS · 24mo100.0100.0 %
▲ 22.26% nat'lCrashes · fatal00
clean 24 moVektor intelligence · beyond the federal recordProprietary signals computed from VIN-decoded inspections & daily FMCSA snapshots
Fleet age vs peersNewer
3 yr
Model years 2023–2023 · peer benchmark computing.
Identity stabilityStable
4 yr unchanged
Same registration since 2021 — no chameleon / reincarnation signal.
AI readFull read
Is ELITE CUSTOMER SERVICE INC safe to work with?
Is ELITE CUSTOMER SERVICE INC safe to load? ELITE CUSTOMER SERVICE INC (USDOT 3767820, MC-1343917) is an active small-fleet motor carrier based in TYLER, TX, operating 7 power units and 7 drivers. Operating authority has been active 4 years (past the 24-month broker-confidence threshold). Across 2 roadside inspections, its vehicle out-of-service rate is 100.0% (above the 22.26% national average), with 0 reportable crashes in the last 24 months. FMCSA has not assigned a safety rating. Vektor rates it clear to load (100/100). Source: FMCSA SAFER/MCMIS, last updated 2026-06-13.
FMCSA fields + Vektor analysis · updated 2026-06-13
ECELITE CUSTOMER SERVICE INC 100
01
Safety
2 inspections · 24 mo · vs national benchmarks
Out-of-service rate· trailing 24 months vs national benchmark
Vehicle OOS 100.0% (24-mo)1 veh insp · 24-mo · nat'l 22.26%
050%nat'l 22.26%
Driver OOS 0.0% (24-mo)1 drv insp · 24-mo · nat'l 6.67%
030%nat'l 6.67%
Inspection coverage· expected vs observed · the fraud signal
Inspection coverage
How heavily FMCSA inspects this fleet for its size — it tells you how much to trust the safety signals above. Thin coverage on a young authority is a fraud signal nobody else surfaces.
Under-inspected
Expected
Well-monitored
Heavily inspected
≈0.1 / unit·yr
thin signalabundant signal
Few roadside inspections for a 7-unit fleet — the out-of-service and violation signals above rest on a small sample, so weight them cautiously. Thin coverage on a young authority is itself a flag.
- Registered power units
- 7
- Inspections · 24 mo
- 1
- Annualized
- ≈1 / yr
- Coverage
- ≈0.1 inspections / unit · yr
Violation themes· decoded · grouped by BASIC
What this carrier actually gets cited for — FMCSA violation codes decoded into plain English, ranked by frequency.
- 393.47 Brake actuators / linings / componentsVehicle Maintenance1
- 393.53 Automatic brake adjusters / indicatorsVehicle Maintenance1
- 393.75 Tires (defective / underinflated / worn)Vehicle Maintenance1 · 1 OOS
- 396.3 Inspection / repair / maintenance not performedVehicle Maintenance1 · 1 OOS
- 396.5 Oil and/or grease leakVehicle Maintenance1
02
Authority & insurance
Can they legally + adequately haul your load?
Operating authority· 49 CFR · per type
Operating authority
- Common
- Active
- Contract
- None
- Broker
- None
Insurance & bonds
BIPD / liability (required)Filed with FMCSA
CargoFiled with FMCSA
Surety bond (BMC-84)None
Insurance continuity· insurer · policy · lapses
$750k BIPD · 1 insurer · 0 lapsesContinuous
Old Republic · 22–23
20222023
No BIPD policy is currently in force in the filing history. The authority record may still list one on file — request a COI to confirm current coverage.
03
Equipment & fleet
VIN-decoded · NHTSA vPIC
Capacity· power units = haulable capacity; trailers are towed
- Registered power units (MCS-150)
- 7
- Observed power (24 mo)
- 1
- Trailers (towed)
- 0
Capacity is power units only — trailers are towed equipment and are never summed into a fleet-size figure.
Fleet age· model years · decoded VINs
Average age
2023
Newest model yr
2023
Oldest model yr
VINs decoded
04
Operations & lanes
Revealed by inspection density across 1 states · 24 mo
Operating footprint· revealed by roadside-inspection geography
Operating radiusLocal
revealedStates observed11
US statesInspections · 24 mo11
AR busiestInspection density by state· each tile = a state · shade = inspections, last 24 mo
Home base
TYLER, TX
Top corridor
AR ⇄ TX
Density
fewermore
05
Network & fraud
Affiliated entities & reincarnation signals · for review, not a verdict
No shared-VIN flow in the last 12 months
None of this carrier's trucks were inspected under another USDOT in the last 12 months — any shared equipment is historical, not active.
Show all-time history (1 truck · 1 carriers)
Across all inspections on record: USDOT 4089462
Shares a registration email domain with other carriers
@twomen.com — 380 carriers: USDOT 652129USDOT 652438USDOT 725702USDOT 734664USDOT 739369USDOT 784796USDOT 800089USDOT 806985
Shares a company officer with other carriers
christine thomas — 11 carriers: USDOT 2185195USDOT 2347373USDOT 2644320USDOT 3346658USDOT 3834093USDOT 4174624USDOT 4192398USDOT 4192413
Capacity consistency· registered vs roadside-observed power units
Registered (MCS-150)77
Observed (24 mo)11
Shared w/ other carriers11
Registered capacity materially exceeds what is observed roadside — the MCS-150 may be stale or the fleet under-utilized.
06
Identity & contact
FMCSA census + L&I dossier
Location
- Physical address
- 10240 US HWY N, TYLER, TX, 75706
- Mailing address
- PO BOX 170, CLARKSVILLE, MI, 48815
- Operation
- Interstate
Contact
- Phone
- (903) 405-5957
- Web domain
- twomen.com
Registration
- Officers
- Christine Thomas · Jay Mellentine
- USDOT / docket
- 3767820 · MC-1343917
- First registered
- 11/18/2021
- Last MCS-150
- 03/14/2025 · 247,000 mi (2024)
- FMCSA safety rating
- Not rated
- Recordable crash rate
- 0.00
- D-U-N-S
- —
Fleet (self-reported · MCS-150)
—CDL drivers
07
Federal activity
Daily-captured FMCSA licensing & insurance changes — monitored by Vektor
Federal record activity· monitored daily by Vektor
No licensing or insurance changes captured since Vektor began monitoring this carrier (June 2026). Quiet is usually good.
08
Reviews
Verified broker, shipper & driver reviews — moderated
Performance ratings only — never the Vektor risk score
No verified reviews yet
Be the first broker or shipper to rate ELITE CUSTOMER SERVICE INC. Reviews cover performance only — on-time delivery, payment speed, communication — and never affect the Vektor risk score.
Leave a review09
Frequently asked
What is ELITE CUSTOMER SERVICE INC's USDOT number?
ELITE CUSTOMER SERVICE INC's USDOT number is 3767820, and its motor carrier number is MC-1343917.
Is ELITE CUSTOMER SERVICE INC authorized to operate?
As of 2026-06-13, ELITE CUSTOMER SERVICE INC is active in the FMCSA register with common, contract, broker operating authority on file.
What is ELITE CUSTOMER SERVICE INC's safety record?
ELITE CUSTOMER SERVICE INC has a 100.0% vehicle out-of-service rate (national average 22.26%) across 2 roadside inspections, with 0 reportable crashes in the last 24 months, and is not currently rated by FMCSA. Vektor's computed risk score is 100/100 (tier: clear).
How big is ELITE CUSTOMER SERVICE INC's fleet?
ELITE CUSTOMER SERVICE INC operates 7 power units and 7 drivers per its most recent MCS-150 filing.
Where is ELITE CUSTOMER SERVICE INC based?
ELITE CUSTOMER SERVICE INC is based in TYLER, TX, with roadside inspections recorded across 1 state.