Carrier profile · USDOT 1660788 · Updated Jun 13, 2026

Heart Utilities of Jacksonville Inc

127 power unitsavg 8.4 yrRegional · 5 statesJACKSONVILLE, FL61/100
AUTHORITY STATUS UNKNOWN
Verified linksheartutilities.c0mFMCSA SAFER

Safety

Roadside out-of-service rates versus the national benchmark, inspection and crash trends, decoded violation themes, and ELD / hours-of-service integrity — the full safety picture behind the verdict.

Out-of-service rate· 24-mo cumulative · vs national

Vehicle OOS 14.3%24-mo cumulative
050%nat'l 22.26%
Driver OOS 16.7%24-mo cumulative
030%nat'l 6.67%

Every inspection in the window pooled — 7 vehicle and 12 driver inspections over 24 months.

Vehicle OOS rate· vehicle OOS · vehicle-level inspections · 6-month trailing

20.0% · latest 6-mo window▼ Falling

Share of vehicle-level roadside inspections in each trailing six-month window that resulted in a vehicle out-of-service order. Trending down 10.8 pts across the window. The national vehicle benchmark uses the same metric and is shown on the chart.

Roadside inspection history· 24 charted calendar months · vehicle / driver level · any-OOS overlay

12 inspections in the charted months · busiest month Jan '25 · 2

Vehicle-levelDriver-levelAny OOS

Monthly FMCSA roadside inspections across the 24 charted calendar months. Bars show level-qualified vehicle and driver populations; one inspection can qualify for both. The line shows inspections with any out-of-service result.

Inspection coverage· expected vs observed · the fraud signal

Inspection coverage

How heavily FMCSA inspects this fleet for its size — it tells you how much to trust the safety signals above. Thin coverage on a young authority is a fraud signal nobody else surfaces.

Thin coverage
Under-inspected
Expected
Well-monitored
Heavily inspected
≈0.0 / unit·yr
thin signalabundant signal
Few roadside inspections for a 127-unit fleet — the out-of-service and violation signals above rest on a small sample, so weight them cautiously. Thin coverage on a young authority is itself a flag.
Registered power units
127
Inspections · 24 mo
12
Annualized
≈6 / yr
Coverage
≈0.0 inspections / unit · yr

BASIC categories· CSA SMS · Aug 2026

4%
Unsafe Driving
Vektor peer est.
Hours-of-Service
0violations
clean · per-BASIC
37%
Driver Fitness
Vektor peer est.
Controlled Substances
0violations
clean · per-BASIC
34%
Vehicle Maintenance
Vektor peer est.

Percentile = standing among same-exposure peers (higher = worse). FMCSA publishes percentiles for only some carriers (shown official); elsewhere we show a Vektor peer-percentile estimate, or the absolute SMS measure when there are too few inspections to rank.

Violation themes· decoded · grouped by BASIC

What this carrier actually gets cited for — FMCSA violation codes decoded into plain English, ranked by frequency.

  • 392.2 State/local traffic law violation (speeding, etc.)Unsafe Driving9 · 0 OOS
  • 393.9 Inoperative required lampsVehicle Maintenance7 · 0 OOS
  • 393.43 Parts & accessories (vehicle condition)Vehicle Maintenance2 · 1 OOS
  • 392.82 Using a hand-held mobile phoneUnsafe Driving2 · 0 OOS
  • 391.41 No / expired medical certificateDriver Fitness2 · 1 OOS
  • 393.75 Tires (defective / underinflated / worn)Vehicle Maintenance2 · 1 OOS
  • 393.11 Required lamps/reflectors missingVehicle Maintenance2 · 0 OOS
  • 393.95 Emergency equipment (extinguisher, triangles)Vehicle Maintenance1 · 0 OOS
  • 383.23 Operating without a valid CDLDriver Fitness1 · 1 OOS
  • 396.17 Periodic (annual) inspectionVehicle Maintenance1 · 0 OOS

ELD & hours-of-service

No hours-of-service or ELD violations on record across 16 inspections — a clean logging history.

Crash history· 21 total · 5 in 24 mo

21
Total crashes
5
In last 24 mo
1
Fatal
6
Injury
YearCrashesFatalInjuryTow
20261011
20254014
20241001
20231001
20222002
20211011
20204124
20191001
20181011
20162002
20142002
20131001
DateStateFatalitiesInjuriesTow-away
Jan 23, 2026GA01Yes
Jan 21, 2025LA00Yes
Jan 21, 2025LA00Yes
Jan 21, 2025LA00Yes
Jan 9, 2025GA01Yes
Jan 9, 2024PA00Yes
Aug 25, 2023GA00Yes
Nov 10, 2022FL00Yes
Oct 12, 2022FL00Yes
Mar 19, 2021AL01Yes
Aug 26, 2020LA00Yes
Aug 14, 2020NY03Yes
Aug 14, 2020NY11Yes
Jun 29, 2020FL00Yes
Feb 28, 2019CT00Yes
Jan 4, 2018SC01Yes
Nov 8, 2016FL00Yes
Apr 28, 2016FL00Yes
Oct 27, 2014TX00Yes
Apr 18, 2014FL00Yes
May 24, 2013FL00Yes