Carrier profile · USDOT 95469 · MC-126594 · FMCSA profile data as of Oct 27, 2026

Customer Truck Service

DBA EUREKA TRUCK LINES

36 power unitsavg 12.1 yrLocal · 1 statesFORTUNA, CA88/100

CARRIER ACTIVEMC-126594 ACTIVERATED SATISFACTORY

Observed fleet · trailing 24 mo daily

36Power units

34 observed · MCS-150

51Trailers seen

Decoded · vPIC

12.1Avg age (yr)

1998–2026 · vPIC

Call dispatch(707) 444-8282 Email dispatch[email protected]

Click to see how we scored it

Load decision · FMCSA profile data as of Oct 27, 2026

Clear to load

Clear under the current scoring — review the flagged signal below before loading.

Watch · 1

Fatal crash on record2 crash(es) involving a fatality are on this carrier's record.

In good standing · 4

Active operating authorityActive for-hire authority is on file with FMCSA.Insurance on fileBIPD (liability) insurance is on file with FMCSA.Established 52 yearsOperating authority has been on file since 1974.Out-of-service rates below national averageBoth vehicle and driver OOS rates beat the national benchmark across 167 inspections.

USDOT registration

yr registered

Active for-hire

Insurance (BIPD)$750K in force

FMCSA L&I

Vehicle OOS · 24-mo22.1%

▼ 22.26% nat'l

Crashes · fatal

1 in 24 mo

Vektor intelligence · beyond the federal recordProprietary signals computed from VIN-decoded inspections & daily FMCSA snapshots

Fleet typeIdentity

Small fleet

36 power units. Brokers price each fleet type apart.

Fleet age vs peersOlder

12.1 yr

Model years 1998–2026 · peer benchmark unavailable.

Identity stabilityStable

52 yr unchanged

Same registration since 1974 — no chameleon / reincarnation signal.

Cross-border activity

No border inspections on record

166 other inspections in border states, with no named crossing match.

A named inspection location does not confirm a border transit or operating authority. Counts cover retained inspection records.

Before you tender

What to check before you tender

CheckConfirm ELD provider and check recent HOS violations dates
2 hours-of-service violations on record, most recent Jun 25, 2026.

Safety

79 inspections · 24 mo · vs national benchmarks

FMCSA safety data as of Nov 1, 2026

Out-of-service rate· 24-mo cumulative · vs national

Vehicle OOS 22.1%24-mo cumulative

050%nat'l 22.26%

Driver OOS 1.3%24-mo cumulative

030%nat'l 6.67%

Every inspection in the window pooled — 68 vehicle and 79 driver inspections over 24 months.

Vehicle OOS rate· vehicle OOS · vehicle-level inspections · 6-month trailing

21.4% · latest 6-mo window▼ Falling

Share of vehicle-level roadside inspections in each trailing six-month window that resulted in a vehicle out-of-service order. Trending down 2.1 pts across the window. The national vehicle benchmark uses the same metric and is shown on the chart.

Roadside inspection history· 24 charted calendar months · vehicle / driver level · any-OOS overlay

77 inspections in the charted months · busiest month May '26 · 7

Vehicle-levelDriver-levelAny OOS

Monthly FMCSA roadside inspections across the 24 charted calendar months. Bars show level-qualified vehicle and driver populations; one inspection can qualify for both. The line shows inspections with any out-of-service result.

Inspection coverage· expected vs observed · the fraud signal

Inspection coverage

How heavily FMCSA inspects this fleet for its size — it tells you how much to trust the safety signals above. Thin coverage on a young authority is a fraud signal nobody else surfaces.

Well-monitored

Under-inspected

Expected

Well-monitored

Heavily inspected

≈1.1 / unit·yr

thin signalabundant signal

Within the expected band for a 36-unit fleet — FMCSA has inspected this carrier often enough that the out-of-service and violation signals above are statistically trustworthy.

Registered power units: 36
Inspections · 24 mo: 79
Annualized: ≈40 / yr
Coverage: ≈1.1 inspections / unit · yr

Violation themes· decoded · grouped by BASIC

What this carrier actually gets cited for — FMCSA violation codes decoded into plain English, ranked by frequency.

393.45 Brake tubing / hose defectsVehicle Maintenance29 · 13 OOS
392.2 State/local traffic law violation (speeding, etc.)Unsafe Driving23 · 1 OOS
393.9 Inoperative required lampsVehicle Maintenance18 · 8 OOS
393.75 Tires (defective / underinflated / worn)Vehicle Maintenance16 · 11 OOS
393.47 Brake actuators / linings / componentsVehicle Maintenance16 · 0 OOS
396.5 Oil and/or grease leakVehicle Maintenance14 · 1 OOS
393.53 Automatic brake adjusters / indicatorsVehicle Maintenance12 · 0 OOS
396.3 Inspection / repair / maintenance not performedVehicle Maintenance12 · 5 OOS
393.201 Parts & accessories (vehicle condition)Vehicle Maintenance11 · 2 OOS
393.207 Parts & accessories (vehicle condition)Vehicle Maintenance11 · 2 OOS

Explore full safety record — inspections, BASICs, crashes

Authority & Insurance

Can they legally + adequately haul your load?

FMCSA authority & insurance data as of Oct 27, 2026

Operating authority· 49 CFR · per type

Operating authority

Common: Active
Contract: Active
Broker: None

Insurance & bonds

BIPD / liability$750,000 in force

Cargo filing (census)Not recorded per census

Surety bond (census)Not recorded per census

Insurance adequacy· filed BIPD vs the $750K federal floor

$750K in forcegeneral-freight federal minimum

$750K floor

Filed BIPD coverage of $750K meets or exceeds the $750K federal minimum for general freight (49 CFR 387.9). Some commodities (hazmat, larger vehicles) require $1M–$5M — confirm against your load.

Insurance continuity· insurer · policy · lapses

$750K BIPD last filed ’24 · 4 insurers · 0 lapsesInsurer churn

Truck Exchange’90–’03

Northland’03–’09

Zurich American’09–’19

Canal’19–now

1990199920082017now

Shorter eras are too brief to label at this scale — all 4 insurers are named in the list below.

BIPD in force — $750,000 · CANAL INSURANCE CO. · since Jan 2024

All 4 insurer eras · dates, limits, renewals

Insurer	Period	Limit	Renewals
CANAL INSURANCE CO.	Jan 2019 → Jan 2024	$750K	2
ZURICH AMERICAN INSURANCE COMPANY	Aug 2009 → Jan 2019	$750K	7
NORTHLAND INSURANCE COMPANY	Aug 2003 → Sep 2009	$750K	3
TRUCK INSURANCE EXCHANGE	Dec 1990 → Aug 2003	$750K	5

Explore full authority & insurance record

Equipment

VIN-decoded · NHTSA vPIC

FMCSA equipment data as of Nov 1, 2026

Capacity· power units = haulable capacity; trailers are towed

Registered power units (MCS-150): 36
Observed power (24 mo): 34
Trailers (towed): 51

Capacity is power units only — trailers are towed equipment and are never summed into a fleet-size figure.

Fleet age· model years · decoded VINs

12.1 yr

Average age

2026

Newest model yr

1998

Oldest model yr

62.8%

VINs decoded

Explore full fleet — VIN roster, equipment mix, age distribution

Operations & Lanes

Revealed by inspection density across 1 states · 24 mo

FMCSA operations & lanes data as of Nov 1, 2026

Operating footprint· revealed by roadside-inspection geography

Operating radiusLocal

revealed

States observed

US states

Inspections · 24 mo

CA busiest

Inspections by state· roadside inspections, last 24 mo

California: 79 inspections

Home base

FORTUNA, CA

2404 SANDY PRAIRIE ROAD

Most inspections: CA

79 inspections

CA 79

See the full operating map — state density, top lanes

Network & Fraud

Affiliated entities & reincarnation signals · for review, not a verdict

FMCSA network & fraud data as of Nov 1, 2026

Last 12 months: 5 trucks also ran under 4 other carriers

VINs inspected under this carrier were recently inspected under other USDOTs too — the active double-broker / shared-equipment signal: USDOT 2721039 USDOT 161866 USDOT 3657956 USDOT 3559252Some overlap is legitimate (leased or sold equipment); review alongside the other signals.

Show all-time history (27 trucks · 17 carriers)

Across all inspections on record: USDOT 161866 USDOT 2607616 USDOT 3355474 USDOT 3557569 USDOT 1078915 USDOT 2721039 USDOT 2718830 USDOT 3657956

Shares a company officer with other carriers

robert mclaughlin — 9 carriers: USDOT 611543 USDOT 1653325 USDOT 1756263 USDOT 1964116 USDOT 2022171 USDOT 2199168 USDOT 3148888 USDOT 4092255

Capacity consistency· registered vs roadside-observed power units

Registered (MCS-150)

Observed (24 mo)

Shared w/ other carriers

Registered and roadside-observed capacity are broadly consistent.

Explore the carrier network & VIN cross-links

Identity & Federal

FMCSA census + L&I dossier

FMCSA identity & federal data as of Nov 1, 2026

Location

Physical address: 2404 SANDY PRAIRIE ROAD, FORTUNA, CA, 95540
Operation: Interstate

Contact

Phone: (707) 444-8282
Fax: (707) 726-0352
Email: [email protected]
Web domain: customertruck.com

Registration

Officers: Robert Mclaughlin · Michael Mclaughlin
USDOT / docket: 95469 · MC-126594
First registered: Jun 1, 1974
Last MCS-150: Nov 14, 2024 · 2,642,320 mi (2023)
FMCSA safety rating: Satisfactory · May 31, 1995
D-U-N-S: —

Fleet (self-reported · MCS-150)

Power units

Drivers

CDL drivers

2,642,320

Annual mileage

Open the full identity & federal record

Federal activity

Daily-captured FMCSA licensing & insurance changes — monitored by Vektor

FMCSA federal activity data as of Nov 1, 2026

Federal record activity· monitored daily by Vektor

No licensing or insurance changes captured since Vektor began monitoring this carrier (June 2026). Quiet is usually good.

Open the full federal-record activity feed

Reviews

Verified broker, shipper & driver reviews — moderated

Performance ratings only — never the Vektor risk score

No verified reviews yet

Be the first broker or shipper to rate CUSTOMER TRUCK SERVICE. Reviews cover performance only — on-time delivery, payment speed, communication — and never affect the Vektor risk score.

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Open reviews

22%

vehicle out-of-service rate

Safety and violations

15 of 68 eligible vehicle inspections had a vehicle OOS finding.

FMCSA roadside inspections, Nov 2024 to Nov 2026.

83violation records

18OOS-tagged records

15 of 68inspections with OOS

What the violations were

FMCSA BASIC themes in plain language: vehicle maintenance, driver fitness, hours of service and unsafe driving. Roadside records grouped without double counting.

Other vehicle maintenance

3327%9 / 33

Brakes

2924%7 / 29

Unsafe driving

120%0 / 12

Lights

714%1 / 7

Driver fitness

1100%1 / 1

Hours of service

10%0 / 1

Bar = record count; % = OOS share.

Vehicle OOS over time

Eligible vehicle inspections in six-month windows; no national comparison.

40%

15%

30%

13%Nov 24 to Apr 252 / 16

40%May 25 to Oct 254 / 10

17%Nov 25 to Apr 263 / 18

25%May 26 to Oct 266 / 24

Top 3 codes (20 of 83 records)

393.47E Brake actuators / linings / components8
393.201A-FRCLS Parts & accessories (vehicle condition)6
393.75A3-TAOL Tires (defective / underinflated / worn)6

View all

393.207A-SAPPCBLM Parts & accessories (vehicle condition)5
393.53B-B Automatic brake adjusters / indicators5
392.2-SLLEQP State/local traffic law violation (speeding, etc.)4
392.2-SLLSR State/local traffic law violation (speeding, etc.)4
393.45B2-B-AIR Brake tubing / hose defects4
393.45B2-BHTD Brake tubing / hose defects4
396.5B-HWSL Oil and/or grease leak4
393.201A-FRBFC Parts & accessories (vehicle condition)2
393.207F-SLAS Parts & accessories (vehicle condition)2
393.45C-BSG Brake tubing / hose defects2
393.9A-LIL Inoperative required lamps2
393.9A-LSML Inoperative required lamps2
396.3A1-ALBV Inspection / repair / maintenance not performed2
391.41APC No / expired medical certificate1
392.2-SLLEWA1 State/local traffic law violation (speeding, etc.)1
392.2-SLLLR State/local traffic law violation (speeding, etc.)1
392.2-SLLS3 State/local traffic law violation (speeding, etc.)1
392.2-SLLTCD State/local traffic law violation (speeding, etc.)1
393.209E-SPSLA Parts & accessories (vehicle condition)1
393.45D-B Brake tubing / hose defects1
393.45D-BAAL Brake tubing / hose defects1
393.45D-BHTC Brake tubing / hose defects1
393.48A-BLMACBD Brakes inoperative1
393.48A-BMBCBD Brakes inoperative1
393.55E-B Antilock brake system (ABS)1
393.75A1-TEPBM Tires (defective / underinflated / worn)1
393.75B-TFV Tires (defective / underinflated / worn)1
393.75C-TAOTD-LT2/32 Tires (defective / underinflated / worn)1
393.9A-LCL Inoperative required lamps1
393.9A-LFTSI Inoperative required lamps1
393.9A-LSLIWR Inoperative required lamps1
395.24D-ELDPT ELD — record edits / data1
396.3A1-BOS Inspection / repair / maintenance not performed1
396.5B-L Oil and/or grease leak1

Before you tender

Ask for current records for the assigned equipment and driver.

Other vehicle maintenance

Check dated inspection records and current authority before tendering.

Brakes

Request current brake repair and follow-up inspection records for the assigned equipment.

Unsafe driving

Check dated inspection records and current authority before tendering.

Safety and violations

Violation data is not available for this carrier right now.

Verification summaryAuthority, insurance, safety and identity facts for CUSTOMER TRUCK SERVICE.

CUSTOMER TRUCK SERVICE (USDOT 95469) has a Vektor safety score of 88/100 and a Clear to load verdict, from the carrier's FMCSA record. FMCSA profile data as of Oct 27, 2026.

The carrier holds active common and contract for-hire operating authority per FMCSA L&I. FMCSA authority data as of Nov 1, 2026.

It has an active BIPD insurance filing with a $750,000 limit in force from CANAL INSURANCE CO. effective Jan 1, 2024 in FMCSA L&I's current snapshot. FMCSA insurance data as of Oct 27, 2026.

Its vehicle out-of-service rate was 22.1% over the last 24 months, versus the 22.26% CVSA national average, from FMCSA roadside-inspection data. FMCSA safety data as of Nov 1, 2026.

The carrier received 79 roadside inspections in the last 24 months — 68 vehicle-level and 79 driver-level — across 1 state, according to FMCSA roadside-inspection data. FMCSA operations data as of Nov 1, 2026.

The carrier has 1 reportable crash in the last 24 months and 2 fatal crashes across the full FMCSA crash record available. FMCSA safety data as of Nov 1, 2026.

It reports 36 power units and 35 drivers in its most recent MCS-150 filing dated Nov 14, 2024. FMCSA identity data as of Nov 1, 2026.

It has an FMCSA safety rating of Satisfactory assigned May 31, 1995 in the federal record. FMCSA identity data as of Nov 1, 2026.

Frequently asked

What is CUSTOMER TRUCK SERVICE's USDOT number?

CUSTOMER TRUCK SERVICE's USDOT number is 95469, and its motor carrier number is MC-126594.

Is CUSTOMER TRUCK SERVICE authorized to operate?

FMCSA authority data as of Nov 1, 2026. CUSTOMER TRUCK SERVICE is active in the FMCSA register with common, contract, broker operating authority on file.

What is CUSTOMER TRUCK SERVICE's safety record?

CUSTOMER TRUCK SERVICE has a 22.1% vehicle out-of-service rate (national average 22.26%) across 167 roadside inspections, with 1 reportable crash in the last 24 months, and an FMCSA "Satisfactory" safety rating. Vektor's computed risk score is 88/100 (tier: clear).