The Journey
Old system was holding them back
NEC's previous TMS was slow, clunky, and outdated. Support was non-existent. Features they needed weren't available. But switching seemed daunting—most implementations take months.
"We couldn't afford weeks of downtime," Jennifer explains. "We needed to switch fast and get back to moving freight."
The Transformation
Vektor's onboarding was shockingly fast
Vektor's team migrated NEC's data over a weekend. By Monday, dispatchers were trained and booking loads. By Wednesday, the entire team was operating at full speed. By Friday, they wondered why they didn't switch sooner.
"The interface is so intuitive that training took hours, not weeks," Jennifer says. "Our team actually enjoys using it."
The Impact
Less than a week from decision to full operation. 100% team adoption with minimal training. Dispatch speed improved 50% thanks to modern UI and automation.
"Switching TMS systems doesn't have to be painful," Jennifer concludes. "With Vektor, it was the easiest decision we made all year."
What the Team Says
“Vektor proved that switching TMS doesn't have to take months. We were fully operational in less than a week.”