A carrier's first week on new software is usually a list somebody keeps in their head: the company profile, invoicing, pay categories, the customer import, the first truck, the integrations. Nobody can say what is still missing, and the one person who knows is the one who cannot get off the phone.
What changed
Company setup is a plan now, built around how your company operates and kept by the dashboard instead of by you.
Each section carries the tasks for that part of the operation, counts what is done, and hands you to the next one. Colleagues invited from the side panel take the rest.
- Sections in the order the work happens - Company, Clients and Orders, Payroll, Fleet and Drivers, Integrations, ending at launch. The header counts the milestones you have passed and how many tasks are left before the next one.
- A guide behind every step. A short video, what it costs you to skip the step, what you are about to do, and the numbered steps to do it, written for someone who has never seen the screen before.
- A link straight to the work. Every step opens the exact screen where that setting lives, so nobody goes hunting through Settings for it.
- Nothing is lost when you stop. Mark a step done and the plan remembers it, per company. Each section shows how many of its steps are complete, and hands you to the next section when it is finished.
- The team can share it. Invite colleagues from inside the plan and the setup splits up, instead of sitting on one admin.
Details on a step opens its guide: a short video, what skipping it will cost you, and the numbered steps, with the button that marks it done kept in reach.
Launch Tower is that same progress seen from above, for whoever is responsible for getting the company live.
- One readiness figure for the company, with setup broken down by section, so you can see whether the gap is payroll or integrations.
- A roster of everyone, with their role, their progress, whether they have not started, stalled or are moving, when they were last active, and when they were last reminded and by whom.
- Filters that match how you think about the team - by team, by role, grouped by team, or by the status tabs and their live counts.
- Reminders - nudge one person from their row, or everyone who has not begun, with the button telling you how many that is.
Why it matters
Launch Tower: one readiness figure, setup broken down by section, and every teammate with their progress, status, last activity, last reminder and a nudge button in the row.
Onboarding is where a company decides whether the software was a good idea. Every week the setup drags on is a week of orders typed into a spreadsheet next to it. A plan makes the work finite: the end is visible, the next step is always obvious, and the steps that are easiest to skip are the ones that spell out what skipping them will cost later. Launch Tower makes the launch a team's job rather than one admin's private to-do list, so you can see who has not opened it yet and ask that person once, instead of chasing everybody.
How to use it
Open Company Setup and work the sections top to bottom. Details on any step opens its guide, and the step's link drops you on the screen where the work is done. If you are the admin, start at Launch Tower: it puts the whole team in one table, and Send reminders nudges everyone who has not begun.
